Sevenoaks Podiatry Privacy Policy

At Sevenoaks Podiatry, we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website and Clinic, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to admin@sevenoakspodiatry.eclipse.co.uk or by writing to 7 Pembroke Road, Sevenoaks, Kent TN13 1XR. Alternatively, you can telephone 01732 453995

Who are we?

We are Sevenoaks Podiatry, a long established Podiatry Practice (accredited by the Society of Chiropodists and Podiatrists) located in dedicated premises since 1970. To meet the increasing local demand for a comprehensive range of high quality treatments, we offer: Podiatry, Chiropody, Biomechanical Assessment, Gait Analysis, Orthotic Manufacture and Podiatric Nail Surgery.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you complete the contact form and when you visit our Clinic.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. When you visit our Clinic for your initial consultation you will be asked to complete a new patient form which asks for your contact details, GP and relevant medical history.

Use of ‘cookies’

Like many other websites, Sevenoaks Podiatry’s website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

How is your information used?

We may use your information to:

  • Contact you regarding queries raised in the contact form.
  • Contact your GP or refer you to a Consultant if necessary and only with your prior agreement.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

If you wish us to remove your information from our records please contact us by email to admin@sevenoakspodiatry.eclipse.co.uk or by writing to Sevenoaks Podiatry, 7 Pembroke Road, Sevenoaks, Kent TN13 1XR. Alternatively, you can telephone 01732 453995

Who has access to your information?

  • We will not sell or rent your information to third parties.
  • We will not share your information with third parties for marketing purposes.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us but rest assured we will not contact you for marketing purposes.

If you do not want to receive communications from us about our services please contact us by email to admin@sevenoakspodiatry.eclipse.co.uk or by writing to Sevenoaks Podiatry, 7 Pembroke Road, Sevenoaks, Kent TN13 1XR. Alternatively, you can telephone 01732 453995

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by email to admin@sevenoakspodiatry.eclipse.co.uk or by writing to Sevenoaks Podiatry, 7 Pembroke Road, Sevenoaks, Kent TN13 1XR. Alternatively, you can telephone 01732 453995

Right to erasure

You can do this by email to admin@sevenoakspodiatry.eclipse.co.uk or by writing to Sevenoaks Podiatry, 7 Pembroke Road, Sevenoaks, Kent TN13 1XR. Alternatively, you can telephone 01732 453995

Security precautions in place to protect the loss, misuse or alteration of your information

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2018.